Enterprise backup is rapidly shifting from on-premises systems to SaaS-based platforms. This paper analyzes market data and customer feedback to explain why hosted backup now dominates deployments. Buyers prioritize ease of use, automation, reliability, broad workload coverage, and responsive support. The paper shows how SaaS backup reduces infrastructure burden, improves cyber resilience, and lowers total cost of ownership. Cloud-native design enables fast recovery, immutable storage, and compliance readiness while simplifying operations across endpoints, SaaS, data centers, and cloud environments.

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