The white paper explains that software vendors must ensure their applications remain healthy and secure to deliver consistent value to customers. Application failures often stem not from poor quality but from user removal, interference from other software, or attacks that disable controls. With countless system configurations, preventing every issue is impossible, and even well‑designed applications can introduce risk. The document outlines two approaches to application hardening and resilience, emphasizing the need for reliable, ongoing protection to maintain performance and security in complex environments.

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