Ericsson helped the telecom industry build trustworthy AI by addressing key aspects such as human agency, transparency, privacy, fairness, and technical robustness. Their efforts ensured AI systems in telecommunications are reliable, ethical, and socially responsible. By developing frameworks and best practices for responsible AI adoption, Ericsson enabled telecom operators to maintain user trust while leveraging AI technologies, safeguarding privacy, promoting fairness, and enhancing system safety to support evolving digital needs and societal well-being in a rapidly changing technological landscape.

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