How a digital workforce can optimize the Network Operations Center and accelerate the journey to 5G2. Introduction – The 5G Challenge The potential market-making opportunities that 5G represents to the telecoms industry are undeniable. 5G provides a platform for service providers to deliver more engaging and immersive experiences, which can drive usage and revenue across all aspects of user activity. In particular, 5G will allow service providers to open up new revenue streams in the realm of B2B2X (or business-to-business-to-consumer).

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