This white paper provides 10 key tech tips for modernizing IT services firms. It emphasizes the importance of management support for tech adoption, modern project management, and leveraging modern sales management tools. It highlights the need for effective employee reward systems, seamless collaboration via Office 365, and structured note-taking systems. Data security, integrity, and governance are crucial, as is using easy, actionable reporting tools. The guide advocates for moving all tech to the cloud and investing in employee training and enablement to maximize the value of tech investments and drive business growth and profitability.

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