IDG ROLE & INFLUENCE OF THE TECHNOLOGY DECISION-MAKER 2020 IDG COMM U NICATIONS, INC. The Need for Technology Advancements Progresses Despite Pandemic Disruptions Role of the IT decision-maker continues to expand as technology’s responsibility in business increases and organizations upshift technology investments PAGE 2 IDG ROLE & INFLUENCE OF THE TECHNOLOGY DECISION-MAKER 2020 But although the IT landscape has changed as the result of the COVID-19 pandemic, much has also remained the same. The trend toward greater business inclusiveness in IT decisions that has been evident in the past several studies continues to grow. Yet CIOs remain firmly in control when it comes to making major decisions as they chart a path toward a more digital-centric future. This year’s survey of 6

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