White Paper
THE IMPACT OF THE PANDEMIC ON HIGHER EDUCATION LEARNERS:
THE IMPACT OF THE PANDEMIC ON HIGHER EDUCATION LEARNERS: Why institutions need to focus on “designing for learning” and “learner experience design” Introduction The global pandemic has accelerated change in many sectors. In higher education, the rapid change to emergency remote delivery triggered an unprecedented world-wide experiment in online learning. In 2020, most university leaders considered this rapid move to online successful (Farnell, Skledar & Šcukanec, 2021). While many students appreciated the great efforts of their higher education providers to deliver learning continuity, the quality of students learning experiences was affected. We are now starting to see some alarming declines in student enrollment (e.g., National Student Clearinghouse Research Centre, 2021), decli