Executive summary While the coronavirus pandemic is credited with the initial surge in work-at-home policies, economics has made many organizations - including global corporations, small and medium-sized businesses, and government agencies the workplace. The change in the global workforce has become an area of interest for the cyber-criminal world, particularly the social behaviors of remote workers. Cybercriminals studying these changes in the workplace are changing their tactics, their attacks via email. Email is a critical business tool used for all aspects of business: fast, easy to use, convenient, personal, and friendly.

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