Adopting cloud services to drive business value and mission success. Introduction If nothing else, the last three years have shown us that change is the only constant. Unexpected crises require quick responses and innovation from the government. And, outdated customer service infrastructure and inefficient information sharing can turn minor setbacks into significant issues. In short, the need for digital transformation and cloud-based service implementation has never been more critical. Australian government leaders have adapted to many challenges, from bushfires to public health crises in recent years. By utilising cloud-based platforms and management systems, times of crisis can turn into windows of opportunity for changing processes and improving systems.

Join for free to read