White Paper

Securing the Now: An overview of the ServiceNow security program

Securing the Now: An overview of the ServiceNow security program

Pages 30 Pages

ServiceNow’s “Securing the Now Platform” outlines its robust security program for its private cloud infrastructure. It uses a multi-instance architecture ensuring customer data isolation, supported by ISO/IEC 27001 and other certifications. Security measures include Advanced High Availability (AHA), encryption for data in transit and at rest, intrusion detection, and strict access controls. The shared responsibility model divides roles between ServiceNow, customers, and data center providers. ServiceNow’s layered defenses, automation, and continuous monitoring ensure compliance, privacy, and resilience against evolving threats.

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