This Infor public sector white paper addresses how governments can leverage cloud ERP to modernize operations, improve citizen engagement, and ensure transparency. It discusses digital transformation challenges such as legacy systems, fragmented data, and workforce resistance. The paper outlines a roadmap centered on automation, unified data platforms, and process visibility. Case studies show that cloud-based modernization enhances service delivery, data-driven decision-making, and accountability. It concludes that innovation, leadership alignment, and citizen-first design are crucial to effective public administration reform.

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