Retail Loyalty in the Midst of a Pandemic: Part 1
Retail Loyalty in the Midst of a Pandemic: Part 1
7 PagesThis whitepaper explores how retailers adapted to the pandemic by enhancing customer loyalty through digital transformation, personalized content, and new shopping models like Buy-Online-Pick-Up-In-Store (BOPUS). It highlights shifting consumer behavior and offers strategies to build trust and loyalty during challenging times.
