Quality Control in eDiscovery: Using Machine Learning Technology To Improve Reliability of Document Review A Servient WhitepaperIntroduction Two of the most common topics in eDiscovery today are (1) Technology Assisted Review and (2) counsel’s obligation to implement quality assurance processes in document review. These important industry trends are closely related. The purpose of this whitepaper is to explore the positive impact that machine learning technology has on achieving quality in document review. For many years, the legal profession has operated on the belief that lawyers review documents with little to no errors. The Sedona Conference notes that: [T]here appears to be a myth that manual review by humans of large amounts of information is as accurate and comp

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