Provider data management (PDM) seems like a straightforward task. Healthcare organizations (HCOs) simply gather information about their affiliated providers including name, address and office hours and publish that information on their websites. However, the reality is that PDM is much more complicated. “The reason organizations sometimes think that managing provider data is easy is because they don’t think of it in terms of its interconnectedness with other parts of the organization,” said Chandra Nangineni, Senior Director, Shared Services, SCAN Health Plan. That interconnectedness is key to the importance of collecting and maintaining accurate provider data, according to Nangineni.

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