This white paper explains how passwordless authentication improves security and user experience by eliminating weak, costly passwords that cause most data breaches. It outlines challenges to adoption, including legacy systems, user habits, and diverse use cases. The paper defines a four-phase journey: central adaptive authentication, phasing out passwords with MFA, adopting FIDO standards, and achieving zero login. It recommends integrating risk-based authentication, biometrics, and orchestration for scalability. Passwordless authentication reduces fraud, improves productivity, and enhances digital engagement for both employees and customers across hybrid environments.

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