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Optimizing Federal Shared Services Delivery Through Cloud-Based HCM Applications

Optimizing Federal Shared Services Delivery Through Cloud-Based HCM Applications

IDC
Pages 10 Pages

This IDC white paper explores how federal agencies can improve workforce resiliency and efficiency using cloud-based Human Capital Management (HCM) systems. It advocates shared services models and highlights Workday’s modular, AI-enabled platform as a secure, adaptable solution for HR modernization. Key benefits include better compliance, real-time insights, reduced technical debt, and improved employee experience. The report emphasizes digital agility, data-driven governance, and future-ready infrastructure.

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