Managed SD-WAN for UCaaS and CCaaS Connectivity White paperContents Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Executive Takeaways . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Unified communications & contact center apps move to the cloud . . . 5 UCaaS & CCaaS - Connectivity challenge . . . . . . . . . . . . . . . . . . 6 MPLS & UCaaS / CCaaS - Partners who have grown apart . . . . . . . . . 7 Internet & UCaaS/CCaaS - Partnership from hell . . . . . . . . . . . . . . 8 Overlay SD-WAN & UCaaS/CaaS - Lipstick on the pig . . . . . . . . . . . 9 Managed SD-WAN & UCaaS/CCaaS - Match made in heaven . . . . . . 10

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