Operational excellence is a philosophy of continuous improvement in the workplace and executing business strategy to increase competitive advantage. More specific definitions often include details such as increasing productivity or value to customers or shareholders. What does that really mean in a production environment? Achieving this desired state means an organization must have actionable plans that include directives for individual and collective contributions. Companies in asset-intensive industries intuitively know that enterprise asset management (EAM) is a cornerstone of operational excellence.

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