Mimecast highlights that high-risk users—those in the top 25% exhibiting risky behavior—represent a small portion of the workforce but cause disproportionate impact, accounting for significant percentages of phishing clicks, secure-browsing incidents, and malware events. These users are dispersed across the organization, with customer relations departments showing notably higher concentrations. Mimecast’s insights help organizations identify and focus on these high-risk individuals to tailor security awareness and controls effectively, reducing overall organizational risk and improving cybersecurity resilience.

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