Network Doctor, a managed services provider, switched to Auvik for network infrastructure RMM, enhancing their service efficiency significantly for their 80 clients. Auvik's deployment streamlined their processes, offering real-time network discovery, mapping, and troubleshooting, which drastically reduced ticket resolution time and onboarding time by at least 75%. This shift enabled Network Doctor to be more proactive, improve client service by quickly identifying and resolving network issues, and automate inventory integration with their PSA tool, ConnectWise. Auvik's precise problem pinpointing and efficient problem-solving capabilities have made it an invaluable tool for Network Doctor, enhancing their operational efficiency and client satisfaction.

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