The automotive retail landscape is evolving with digital-savvy customers who rely heavily on online research before making purchase decisions. Over 60% of buyers consider the internet vital to their decision-making, signaling a shift from traditional sales tactics to customer-centric approaches. The solution emphasizes building long-term customer relationships through personalized experiences, timely follow-ups, and data-driven insights on customer demographics, preferences, and ownership cycles. By leveraging this information, dealers can offer tailored services, boost brand loyalty, and enhance customer engagement across multiple digital channe

Join for free to read