This white paper discusses the shift from traditional Enterprise Content Management (ECM) systems to modern Content Services Platforms (CSPs) in response to cloud adoption and digital transformation. It highlights the limitations of legacy ECM systems, which are designed for transactional content management, versus CSPs, which emphasize collaboration and cloud integration. The paper compares platforms like IBM FileNet and Microsoft 365 SharePoint Online, discussing their strengths, particularly in governance, automation, and collaboration. It concludes that a multi-platform strategy may be necessary to address the diverse needs of modern content management effectively.

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