This white paper explains why many organizations struggle to run and scale Microsoft Dynamics 365 after implementation due to skills shortages, difficulty meeting SLAs, poor user experience, security gaps, and costly downtime, and argues that Dynamics managed services provide continuous lifecycle support to keep environments available, secure, and up to date. It outlines benefits such as proactive 24/7 monitoring and helpdesk support, lower cost and risk, predictable spending, better security and compliance, faster response times, and streamlined vendor management. It also highlights trends shaping managed services, including automation, consolidation, verticalization, containerization, and data democratization, and closes with tips to maximize ROI by clarifying needs, involving stakeholde

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