Detecting Account Takeovers and Defending Users Account Takeover (ATO) attacks target active user accounts and cause service disruptions, widespread account lockouts, and prevent customers from using your service. Defending against ATO attacks requires instrumentation of your application’s authentication process and sensitive application logic. White PaperWhite Paper 2 + www.fastly.com | www.signalsciences.com Account Takeovers in Action Customer calls were backing up the support queue prominently displayed overhead. When she pulled a customer specialist aside and asked what was going on, her growing fear was validated: there was a widespread problem with customer accounts. Susan ran to her desk and began reviewing and processing monitoring stats, alerts, and firewall log

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