This TCS white paper urges BFSI firms to become insights-driven by leveraging data as a strategic asset. It outlines three pillars: front-to-back insights that embed analytics across processes for better decisions; predictive operations using advanced modeling to forecast outcomes like fraud or trade failures; and “zero-touch” data operations that reduce manual intervention through ML-driven automation. Success requires robust data governance, standardized information models, advanced tools, and cloud-enabled platforms. These capabilities enable efficiency, personalization, risk mitigation, and innovation in an increasingly competitive financial landscape.

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