This white paper by CHIME and Infor explores how virtual care technologies expand access, reduce costs, and improve patient outcomes. It highlights the post-pandemic evolution of telehealth, emphasizing secure cloud platforms and interoperability as enablers of equitable care delivery. The report details benefits like remote monitoring, digital front doors, and AI-driven triage. It concludes that a patient-centered approach—supported by intelligent data integration—can sustain virtual care as a core model, not just an emergency response.

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