White Paper

Calculating the Financial Value of Zscaler Digital Experience (ZDX)

Calculating the Financial Value of Zscaler Digital Experience (ZDX)

Pages 15 Pages

Zscaler Digital Experience (ZDX) enhances employee productivity and IT efficiency by using AI-driven digital experience monitoring to minimize downtime and improve operational effectiveness. Poor digital experiences can lead to productivity losses, employee dissatisfaction, and high IT costs. ZDX automates root cause analysis, reducing mean time to resolution (MTTR) by 52%, cutting IT labor costs by $4M annually, and preventing 20% of downtime. It also consolidates multiple monitoring tools, saving $1.2M per year. With a 330% ROI over three years, ZDX improves network performance, enhances collaboration, and boosts retention, making it a strategic investment for business growth and resilience.

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