This IDC InfoBrief, sponsored by SAP, explores the impact and strategic deployment of Business AI within organizations. It highlights SAP Business AI as a solution embedded across various SAP applications, benefiting over 24,000 customers. The document emphasizes that SAP's AI offerings are designed to be relevant, reliable, and responsible, driving tangible outcomes such as improved business processes, increased productivity, and enhanced efficiency. Specific areas of impact include customer service, finance operations, manufacturing optimization, and streamlined order fulfillment. The brief underscores the pervasive nature of AI in modern enterprises and its role in delivering real-world value across diverse business scenarios.

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