ServiceNow empowers life sciences manufacturers to modernize operations by integrating IT and OT through a unified platform. This enhances visibility, automation, and cybersecurity across plant assets and processes. The platform supports regulatory compliance, reduces downtime with proactive maintenance, and enables real-time threat monitoring. Generative AI, intelligent workflows, and digital twins are leveraged to streamline batch release, issue resolution, and SOP automation. By addressing aging infrastructure and siloed systems, ServiceNow helps improve OEE, reduce risks, and drive agility, resilience, and productivity in an increasingly complex manufacturing landscape.

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