The Separation of Processes and People: Avoiding the Tribal Knowledge Trap by Alistair Croll CLOUDOPS.COM1 The Separation of Processes and People: Avoiding the Tribal Knowledge Trap Today’s IT environment is radically different from what it was just a few short years ago. By changing the technology platforms from a capital expense to a usage- based cost, cloud computing has had wide-reaching effects on how infrastructure is deployed and operated. But clouds have had three other, perhaps more far-reaching, consequences on business. Not since the advent of client-server computing have we so significantly changed our organizations in response to a technical upheaval. Ubiquity A greater tolerance for uncertainty A rebalancing of what’s strategic A tectonic shift2 The Separation of

Join for free to read