This white paper by EMA explores how automation intelligence drives transformative automation in digital enterprises. As job volumes rise and IT complexity grows, organizations struggle with missed SLAs and fragmented workload automation (WLA) tools. EMA defines four maturity stages—Reactive, Active, Proactive, and Dynamic—linking automation and IT management. Intelligent analytics enable predictive insights, SLA tracking, and business-aligned automation. Broadcom’s AAI platform enhances visibility, smart alerting, and cross-platform control, helping organizations mature their automation capabilities and improve operational efficiency.

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