This white paper outlines best practices for reducing friction and preventing fraud during customer onboarding. It explains that while complex sign-up processes cause up to 83% of users to abandon registration, weak security invites fake accounts and identity theft. Telesign’s approach combines dynamic risk scoring, phone number intelligence, and identity verification using machine learning and behavioral signals to authenticate users instantly. These tools block bots, SIM farms, and synthetic identities while maintaining a seamless experience. A case study with TIER Mobility shows how this strategy reduced fraud and improved operational efficiency across global markets.

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