The private practice-payor relationship is fraught with challenges. Difficult claims processes, bottlenecks in communications between the practice and the payor, and ever-changing insurance policies create more work for healthcare providers and their support staff while also negatively impacting a practice’s financial stability. What many private practice owners fail to realize is that, with the right EHR solution in place, they not only have the tools to strengthen their relationships with payors, but they can also improve daily workflow processes. Unfortunately, too many practices have invested in EHR technology that simply does not achieve the intended results: increasing efficiencies while reducing costs.

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