Verint helped regulated businesses, especially in financial services, by providing Knowledge Management Professional that addresses the complexities of voice interactions for compliance. It transforms unstructured voice data into searchable, structured content using AI-powered transcription and analytics, enabling organizations to align spoken interactions with regulatory requirements. The platform improves operational efficiency, reduces compliance risks, and supports investigative processes across multiple languages, dialects, and communication channels, helping firms meet strict regulations like MiFID II and Dodd-Frank effectively.

Join for free to read