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Verint Application Triggers

Verint Application Triggers

Verint
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Verint Application Triggers helped contact centers ensure compliance with consumer privacy laws and industry regulations by automating real-time actions based on desktop events. This cloud-based solution enables contact center leaders to enforce rules by pausing or resuming recordings and generating pop-up alerts with process reminders for employees. Verint’s technology reduces the risk of data breaches, audits, fines, and reputational damage by proactively supporting adherence to compliance processes during customer interactions.

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