Forrester's Total Economic Impact study reveals Digitate ignio delivers a robust NPV of $6.61M and 185% ROI with a 9-month payback. Through customer interviews and data, it quantifies key benefits: $6.1M in revenue assurance from optimized business processes, $2.2M in improved uptime and performance with 90+% reduced downtime in monitored systems, $1.4M in reduced IT costs via 60% less need for new headcount due to productivity gains, and $0.46M from enhanced security and compliance, cutting breach risks by 7.5%. Unquantified wins include boosted business user satisfaction, productivity, and customer experience, plus reduced MTTD/MTTR by 90% and 1%.

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