The SHI ServiceNow Maturity Assessments datasheet explains how SHI helps organizations optimize and align their ServiceNow workflows across IT service, asset, and configuration management. Using a structured capability blueprint, SHI guides customers through four maturity levels: data accuracy, process updates, operational integration, and vision conformance. The three-phase engagement model includes information gathering, analysis, and improvement recommendations, producing tailored plans that enhance efficiency, reduce risk, and improve visibility. SHI also offers Compass support for implementing recommendations, ensuring scalable, compliant, and high-performing ServiceNow environments.

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