Titan Consulting’s brief explores Robotic Process Automation’s (RPA) potential and pitfalls. It warns against automating bad processes and stresses discovery workshops and Lean Six Sigma analysis first. The document lists common mistakes—lack of roadmap, “automate everything” mindset, and ignoring better tech like APIs. Success requires clear ownership, ROI measurement, and strategic prioritization; when executed well, RPA reduces costs 30–50%.

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