Rocket Software transformed customer experiences by automating repetitive tasks like data entry, tracking, and escalation into efficient workflows, freeing representatives for high-value interactions and enabling self-service tools that delight modern consumers. With Rocket API, they simplified secure API deployment and management through the Automation Hub—a central toolkit for oversight, role-based access, separation of duties, performance optimization, monetization, and prioritizing high-value users—ensuring seamless modernization, robust security, and reliable operations without complexity.

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