This data sheet outlines Residency Services, which embed Pure experts directly into customer operations to accelerate modernization, fill staffing gaps, and optimize environments. Four service types—Technology, Transition, Operational, and Enhanced Operational—provide troubleshooting, configuration reviews, feature adoption support, workflow management, preventive maintenance, optimization planning, and skill transfer. The program enables smoother migrations, faster issue resolution, and improved daily administration. Engagements are flexible, available onsite or remote, and tailored to organizational goals, allowing IT teams to scale expertise efficiently.

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