This data sheet explains how Pure’s Customer Success program helps subscription customers maximize outcomes across Evergreen//One, Evergreen//Flex, and Cloud Block Store. Dedicated CSMs provide onboarding, lifecycle planning, monitoring, optimization guidance, and proactive communication. They align capacity, performance, expansions, and upgrades with business goals. The program ensures customers gain value rapidly, maintain efficient operations, reduce risk, and receive expert support throughout their lifecycle. High NPS scores reflect the impact of Customer Success in improving experience, simplifying operations, and driving subscription ROI.

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