This service enhances deployments of OpenText Core Threat Detection and Response with three packages: Essential, Proactive, and Elite. Pages 1–2 outline Cyber Concierge support, security health checks, alert monitoring, threat hunting, and incident response retainers. Proactive services add 24/7 monitoring, triage, correlation, and daily threat hunts. The Elite package integrates Managed XDR with prepaid incident response hours. Requirements include one-to-one licensing with TDR users and a 12-month term. These services strengthen detection of insider threats, APTs, and complex attacks through expert-led investigations.

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