NICE 1CX unifies communications and collaboration across organizations in a single omnichannel UCaaS platform. NICE integrates 1CX with CXone Mpower CCaaS to deliver significant cost savings and streamlined support with one contract and contact point. By upgrading legacy PBX systems to an advanced telephony foundation featuring global messaging, video collaboration, and pre-built CRM and messaging integrations, NICE helps connect workforces seamlessly while ensuring 99.99% availability for optimal engagement and operational continuity.

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