Nexthink Flow helped improve IT efficiency by detecting end-user computing issues in real time and automating root-cause diagnosis and remediation across devices, applications, and networks. It eliminated repetitive tickets and manual firefighting through integrations with chatbots and virtual agents for natural language diagnostics. With visibility into employee experience and a library of pre-built workflows, Nexthink Flow enabled faster issue resolution and increased productivity, saving 3,796 hours per 100,000 devices annually while providing customizable dashboards for detailed insights.

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