IQVIA’s Suspicious Order Monitoring Services help organizations meet DEA compliance requirements by combining statistical modeling, “know your customer” programs, and expert-driven processes. The solution analyzes customer order patterns for unusual activity, supports due diligence with onsite reviews, and enables rapid clearance of legitimate orders. Cloud-based dashboards streamline investigations, while DEA reporting files ensure compliance. Staff training, SOPs, and call scripts further strengthen operational readiness. Developed with input from former DEA investigators, this system provides defensible oversight and efficient handling of suspicious orders.

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