IQVIA’s DSM app digitizes pharmaceutical sample management with legally compliant e-signatures, replacing manual processes and paper trails. Reps can check stock, prepare requests, and capture Qualified Electronic Signatures (QES) via Itsme or delayed signing through Doccle. The tool enforces quota checks, integrates with CRM/ERP systems, and optionally automates delivery. Dashboards provide real-time visibility into requests, deliveries, and signed PDFs, ensuring audit readiness and transparency. By reducing errors and administrative burden, DSM accelerates fulfillment, strengthens compliance, and improves efficiency across field teams and central administrators.

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