IRaaS extends Harmony Email & Collaboration with 24/7 analyst-driven incident response. Users can report suspicious emails or request quarantine reviews, triggering expert investigation workflows. Analysts release or block emails, update policies, and implement cross-customer mitigation when needed. The service aligns with NIST Cybersecurity Framework 2.0 and provides customized response strategies tailored to each organization. Designed to relieve overwhelmed internal teams, IRaaS integrates seamlessly into existing security infrastructure and ensures rapid, SLA-backed response to evolving email-based threats.

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