HR Case Management

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Infor HR Case Management centralizes employee inquiries, enabling HR teams to manage, route, and resolve cases efficiently. Integrated with Infor Global HR, it supports SLA tracking, smart case routing, bulk creation, and survey feedback. Managers and employees access real-time case updates through a secure interface. Integration with the HR Knowledgebase promotes self-service while analytics deliver insights into case trends and resolution times. This unified system enhances compliance, transparency, and workforce productivity.

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