MSPs often struggle with operational inefficiencies caused by fragmented billing, disjointed documentation, and limited integration options across technology stacks. These challenges can hinder growth and impact service quality. To address this, security vendors must enable integrations with professional service automation (PSA) platforms, which streamline and automate essential business operations. SonicWall is tackling these issues by building PSA integrations that help MSPs reduce overhead, improve workflows, and enhance customer service, ultimately allowing them to work smarter and scale more effectively.

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