Functional Service Provider (FSP) change management is critical to ensuring clinical trial success as teams face borderless operations, rapid tech advances, regulatory complexity, and data challenges. IQVIA’s co-creation approach combines governance, analytics, optimized processes, clear roles, and skilled resources to embed change effectively. Plans include structured communications, targeted training, resistance management, adoption tracking, and sustainment strategies. By preparing people intellectually and emotionally, organizations reduce delays, costs, and resistance. The result is faster goal achievement, improved ROI, stronger resilience, and smoother transitions to FSP models, empowering long-term success.

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